Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
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Contact Us for Inquiries
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We are thrilled to hear from you! Whether you have questions about our handmade jewelry, wands, or staffs, or if you want to discuss custom orders, feel free to reach out. You can contact us via email at [email protected] or fill out the form below. We aim to respond within 24 hours. Your feedback and inquiries are important to us, and we look forward to connecting with you!
Pros of Our Products
+ Unique and handcrafted items made with love and care.
+ A wide variety of products catering to different tastes and preferences.
+ Custom orders available to meet your specific needs and desires.
Cons of Our Products
– Limited stock on certain items due to the handmade nature of our products.
– Longer processing times for custom orders compared to ready-made items.